The information provided below is for reel return within the United States. Returnable reels are the property of Alcan Cable. To assure the prompt return of these reels to Alcan, a deposit is required for each returnable reel shipped to a customer.
Reel Deposits
Reel deposits will be invoiced at time of shipment at the amount shown in the Reel Deposit Schedule below. The amounts below apply to reel deposits invoiced on or after September 1, 2007.
|
Returnable Reel Deposit Schedule |
|
Reel Designation |
Deposit |
|
RM 66:32 |
$900.00 |
|
RM 68:38 |
$1,000.00 |
|
RMT 84:36 |
$1,400.00 |
|
RMT 84:45 |
$1,500.00 |
|
RMT 90:45 |
$1,600.00 |
|
RMT 96:60 |
$2,000.00 |
Reel deposit terms are net cash 30 days from date of invoice.
Reel Return Policy - Effective date September 1, 2007
Reels returned within 1 year from date of invoice will receive a 100% deposit refund. Reels returned within 2 years from date of invoice will receive a 75% deposit refund. For reels outstanding for more than 2 years, please contact Alcan Cable Sales department at (800) 347-0571 for refund amount.
Normal wear is expected on reels returned. But if a reel is returned with exceptional damage which makes the reel unusable, Alcan Cable reserves the option to refuse acceptance and retain the reel deposit or to repair the damage and deduct the charges from the customer's refund.
Reel Return Procedure
Returnable reel procedures and refund provisions apply only to returnable reels. To initiate the return process, please click on the link below.
Or contact the Alcan Cable Sales Department, Three Ravinia Drive, Suite 1600, Atlanta, Georgia 30346-2133 at (800) 347-0571. You may leave a message by selecting menu option #8 and provide the following information: customer name, phone number, number of reels, reel size, and phone number and address of location from which reels are to be returned.
Alcan Cable will coordinate reel transportation. Customer shall ship, freight collect, via Alcan Cable's designated carrier. Customer shall prepare a bill-of-lading or manifest to accompany reels, which includes the quantity of reels, date of return, origin, and destination designated by Alcan Cable.
Excess transportation costs resulting from shipping other than in accordance with the instruction given by Alcan Cable will be deducted from the reel refund or charged to Customer's account.